Does Your Motor Have 1500+ Miles On It?
It is well known that almost all e-bike motors come from the factory with little to no proper grease. Motors naturally get hot and grease burns,.melts or runs off. Most should be overhauled at 1500 miles (done again after 4k). This helps avoid damage such as in the photo above. BTW, I have opened only one motor that had any more grease than you see in this photo. It wasn’t much more.
If your motor needs service, now is the time to do it. It is Winter in North America. We have little to do and plenty of time, as wellI as patience. You may even save some money! If you wait until Spring, you may be missing weeks of prime riding weather. This is especially true if we open up your motor to find signs of significant wear. Parts may have to come all the way from China, The EU or India.
Call to schedule service ASAP. You might even save your local shop from closing this winter.